Shipping & Returns
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Shipping Policy
We know your little ones toes need coverage, so we strive to fulfill and ship your orders as fast as possible! It may take up to 2 business days to fulfil and ship an order. Delivery times are based off of when the package arrives to Canada Post. We currently only ship to Canada and the US.
|
Destination |
Shipping Method |
Delivery Time |
Price |
| Canada-wide | UNTRACKED Lettermail | 2-8 business days | $4.00-$5.00 depending on order size |
|
Canada (Ontario & Quebec) |
Expedited Parcel with Tracking |
2-4 business days |
Calculated at Checkout |
|
Canada (All other Provinces) |
Expedited Parcel with Tracking |
2-4 business days |
Calculated at Checkout |
| United States
|
|
4-7 business days |
Calculated at Checkout |
Porch Pick Up Details
For those living in Ottawa, we will from time to time offer porch pick up in Limoges. Please don't hesitate to inquire about porch pick up / drop off at other locations in the Ottawa and surrounding areas. Please be patient and allow us time to get the products to that location as we are doing this as a courtesy. When your order is ready you will receive an email with instructions for pick-up.
Multiples discount
As a family with twins, we are pleased to offer a discount to family's of twins and triplets! Please send us a message to receive your code.
Return Policy
If you are concerned about which size to order, or have any other questions before ordering, please drop us a note and we'll do our best to help size your little one or answer any questions virtually!
Our customers are super important to us (without you, there is no nolo!) so if you are unsatisfied with our products, we want to hear about it and will work with you to find a solution. You can reach our Customer Care team at customercare@nolosocks.com